Refund policy
**PYNK PYNEAPPLE - Refund Policy**
Thank you for choosing PYNK PYNEAPPLE for your fashion needs. We want to ensure your satisfaction with our products, and thus, we offer a straightforward refund policy designed to provide peace of mind. Please take a moment to review the following details:
**Return Eligibility:**
We understand that sometimes a garment may not meet your expectations. We allow returns within 30 days from the date you receive your order. To be eligible for a refund, the item must be in its original condition, unworn, and with all tags attached.
**Refund Process:**
Refunds will be processed once we receive and inspect the returned product. Please note that any item returned must be sent back to our US warehouse. Packages marked "back to sender" by the postal service will not be eligible for a refund, as the postal service does not return these packages to us. We purposefully refrain from reselling returned items online, ensuring your peace of mind.
**Timeframe:**
To initiate a return, please contact our customer service team within 30 days of receiving your product. The clock starts ticking from the date you received your order. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
**Contact Us:**
For any refund-related inquiries or to initiate a return, please contact us via email at info@pynkpyneapple.com. Our dedicated customer service team is here to assist you promptly and professionally.
We appreciate your understanding and cooperation in making the return process smooth and efficient. At PYNK PYNEAPPLE, your satisfaction is our priority, and we are committed to delivering a shopping experience that reflects our dedication to quality and customer care. Thank you for choosing PYNK PYNEAPPLE for your unique and stylish wardrobe.
Thank you for choosing PYNK PYNEAPPLE for your fashion needs. We want to ensure your satisfaction with our products, and thus, we offer a straightforward refund policy designed to provide peace of mind. Please take a moment to review the following details:
**Return Eligibility:**
We understand that sometimes a garment may not meet your expectations. We allow returns within 30 days from the date you receive your order. To be eligible for a refund, the item must be in its original condition, unworn, and with all tags attached.
**Refund Process:**
Refunds will be processed once we receive and inspect the returned product. Please note that any item returned must be sent back to our US warehouse. Packages marked "back to sender" by the postal service will not be eligible for a refund, as the postal service does not return these packages to us. We purposefully refrain from reselling returned items online, ensuring your peace of mind.
**Timeframe:**
To initiate a return, please contact our customer service team within 30 days of receiving your product. The clock starts ticking from the date you received your order. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
**Contact Us:**
For any refund-related inquiries or to initiate a return, please contact us via email at info@pynkpyneapple.com. Our dedicated customer service team is here to assist you promptly and professionally.
We appreciate your understanding and cooperation in making the return process smooth and efficient. At PYNK PYNEAPPLE, your satisfaction is our priority, and we are committed to delivering a shopping experience that reflects our dedication to quality and customer care. Thank you for choosing PYNK PYNEAPPLE for your unique and stylish wardrobe.