FAQ

Yes, we more than welcoming of returns we only request you return products to our warehouse location. If it is not received we will be unable to process your refund.

We accept major credit and debit cards, including Visa, MasterCard, and American Express. We also offer alternative payment methods like PayPal and Apple Pay.

Yes, we have a return policy. You can return or exchange products within 10 days of purchase, provided the item is in its original condition and packaging. Please review our return policy for detailed information.

Once your order ships, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your order. You can also track your order on our website.

Yes, we offer creative direction and personal styling consultations! In order to book a date and time send us an email with the subject "Style consultation"

If you experience issues with the quality of your product please take a picture or video the moment you find it and send it to us via email. We will begin a discussion on whether you want a free replacement or a return and refund. We do not give free replacements to tampered products.

We strive to deliver your order as quickly as possible. The delivery time may vary depending on your location and the shipping method you choose. Typically, orders within the continental US take 5-10 business days, but please refer to the shipping information on the product page for more accurate estimates. Please remember that our designs are made to order and can take 3-10 days in creation and fulfillment.

Yes, we offer international shipping to a variety of countries. Shipping costs and delivery times may vary depending on your location. Please check our international shipping options during the checkout process.

We partner with reputable carriers like UPS, FedEx, USPS, DHL and others to ensure your order is delivered safely and on time. You will be provided with a tracking number once your order ships.

Shipping costs depend on factors like the size and weight of your order, your location, and the shipping method you select. You can calculate your shipping costs during the checkout process before finalizing your order.

If your order is delayed or lost, please contact our customer support team. We will work with the shipping carrier to resolve the issue and, if necessary, provide a replacement or refund.

If you need to change your shipping address, please contact our customer support as soon as possible. We'll do our best to update the information before your order ships.